Privacy & Data Protection

Goalsbet Privacy Policy — Our Commitment to Protecting Your Data

Last updated: January 1, 2026  |  Language: Bengali (bn-BD)

SSL encrypted
128-Bit Protection
No Sale of Data
Not to Third Parties
GDPR compliant
International Standards
Audited System
Regular reviews
Your privacy matters to us: By registering or using Goalsbet's services, you are considered to have read and accepted this Privacy Policy. If you have any questions, please contact our support team.
01

Introduction — why we created this policy

Goalsbet (goalsbet.biz) is an internationally licensed online betting and gaming platform. We believe that trust is the foundation of any great service — and that trust is built through transparency.

This privacy policy explains what data Goalsbet collects, how it is used, and the measures we take to protect your information. The document has been written in Bengali so that members in Bangladesh can easily understand it.

It is worth reading this policy before creating a Goalsbet account. If you have any questions, feel free to reach out to our support team directly — responses are available in Bengali.

This Privacy Policy is part of our Terms & Conditions works alongside. Reading both documents together gives you the full picture of Goalsbet's policies.

02

What data we collect

Goalsbet only collects data that is necessary for service delivery, security, and legal compliance. No excessive or irrelevant information is collected.

Data type What's Included Reason for Collection
Identity Information Name, date of birth, nationality Age Verification & KYC
Contact information Mobile number, email address Account Communications
Financial Information Mobile Pay/Nagad number, bank details Payment Processing
ID document NID, Passport (for verification) KYC & fraud prevention
Transaction information Deposit, withdrawal, and betting history Legal Records & Audits
Device information IP address, browser, OS Security & Fraud Prevention
Usage Data Session duration, pages visited, clicks Service Improvement

Some data is collected automatically — for example, through cookies and log files. This is covered in detail in the Cookie Policy section.


03

How Your Data Is Used

Goalsbet uses collected data only for specific, defined purposes. Each use is clearly outlined below.

  • Account management: For managing the registration process, login security, and account settings.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to support tickets, live chat, and email inquiries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with licensing authorities and government directives.
  • Marketing: To share relevant offers and bonuses with your consent.
  • Service Improvement: To analyze usage patterns and make the platform more intuitive.
  • Responsible Gaming: To detect signs of excessive gaming and alert the member.
Marketing Communications: You can opt out of promotional emails or SMS at any time — just click "Unsubscribe" in any email or update your preferences in Account Settings.

04

Who Your Data Is Shared With

Goalsbet does not sell your personal data. However, it may be shared with trusted third parties in certain specific circumstances.

  • Payment Providers: With Mobile Pay, Nagad, Rocket, and banks — solely to complete transactions.
  • Identity verification service: Partnering with trusted verification providers for the KYC process.
  • Technology Partners: Hosting, cloud service, and cybersecurity providers.
  • Regulatory Authorities: Licensing authorities and government agencies for legal compliance purposes.
  • Anti-Fraud Network: Industry-grade security network for fraud detection.

All third parties are contractually bound to keep your information confidential. They are not permitted to share any data they receive with anyone else.


05

Our Data Protection Measures

Goalsbet has put in place multiple layers of technical and organizational measures to protect your data. These aren't just commitments on paper — every measure is actively enforced.

SSL/TLS Encryption

All data transfers are secured with 128-bit SSL — no one can intercept them in transit.

Encrypted Database

Stored data is protected with AES-256 encryption. Direct database access is strictly limited.

Two-factor authentication (2FA)

An additional OTP verification step at login — knowing your password alone is not enough to access your account.

Firewall & DDoS Protection

Enterprise-grade firewall and DDoS protection are actively in place.

24/7 Security Monitoring

Automated systems and our security team monitor for unusual activity around the clock.

Regular Security Audits

External security experts conduct full system reviews on a regular basis.

Goalsbet staff will never ask for your password. If anyone does, treat it as a scam attempt and contact our support team immediately.

06

Cookie Policy

The Goalsbet website and app use cookies — small text files stored in your browser that help the site recognize you and deliver a better experience.

Optional cookies can be disabled through your browser settings. However, disabling essential cookies will prevent Goalsbet from functioning properly.


07

Your Data Rights

As a Goalsbet member, you have several important rights regarding your personal data. To exercise any of these rights, please get in touch with our support team.

Right to access

You can request to see what data we hold about you. A free copy will be provided within 30 days.

Right to rectification

If any of your information is incorrect, you can request a correction through Account Settings or by contacting support.

Right to Erasure

You can request that any unnecessary data be deleted after your account is closed.

Right to Restrict Processing

You can request that your data be used only for specific purposes.

Right to Object

You may object to marketing communications or data profiling at any time.

Right to Portability

You can request an export of your data in a readable format.


08

How long we retain your data

Goalsbet does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations.

Data type Retention period Reason
Account Information For the duration of active account + 5 years Legal Compliance
Financial Transactions 7 Years Anti-Money Laundering Laws
KYC Documents 5 Years After Account Closure Regulatory Requirements
Support conversations 3 Years Dispute Resolution
Marketing Information Until Consent Is Withdrawn Consent-based
Log Files 12 Months Security monitoring

09

Child Protection Policy

Goalsbet strictly does not provide services to anyone under the age of 18. We do not collect data from minors.

If a minor has created an account: Parents can instantly support@goalsbet.bizto get in touch. The associated account will be closed and all data permanently deleted.

10

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our data protection team. We aim to respond within 48 hours.

Email
privacy@goalsbet.biz
Live Chat
24/7 Support in Bengali
Response Time
Up to 48 Hours

If you are not satisfied with our decision regarding this privacy policy, you may file a complaint with the relevant regulatory authority.

Why We're Different

Why Your Data Is Safe at Goalsbet

Your privacy is protected on two fronts — through technology and through policy

Your data is never sold

Goalsbet will never sell your data to advertisers or data brokers. This is not just policy — it is also prohibited under our contractual obligations.

Secure Servers

All data is stored in internationally certified data centers with physical security, fire suppression, and backup systems in place.

Regular Penetration Testing

External cybersecurity experts regularly audit the system for vulnerabilities, which are then promptly addressed.

Data Breach Notification

In the event of a security incident, affected members will be notified within the legally required timeframe.

International Standards

Goalsbet complies with GDPR and other international data protection standards — this applies to users in Bangladesh as well.

Trained Staff

All Goalsbet staff receive regular data protection training. Access to user information is strictly limited to personnel who need it.

FAQ

Frequently Asked Questions

Privacy & Security FAQs

It's a fair question — and one worth knowing the answer to. At Goalsbet, your data is protected with 128-bit SSL encryption, meaning no one can intercept it in transit. Data stored in our databases is encrypted with AES-256. Your deposited funds are held in a bank account entirely separate from the company's operating funds — so any financial issue on our end will never affect your money. Independent security experts regularly test our systems. Over BDT 10 billion in transactions processed successfully in five years speaks for itself.

If a match is cancelled or abandoned, Goalsbet settles bets according to its specific policy. If a match is cancelled before it starts, the full stake is refunded. If a match begins but is abandoned before a set amount of play has been completed — generally before 75 minutes in football or before the required number of overs in cricket — the bet is also voided and the stake returned. However, if sufficient time or overs have been played and a result is determined via DLS or another method, settlement follows that result. The rules for each event are listed on the betting page.
🔒

Start Playing in a Secure Environment

Your data and funds are safe at Goalsbet. Register today and enjoy a platform you can trust.

বাংলা